Pricing & Platform Fee

How it works

There is no monthly subscription and no setup fee.

We only charge on orders paid online through your storefront. However many orders you ring up on the in-store POS, and however many customers pay cash, you pay nothing.

The fee is deducted automatically as part of the payment, before the remainder is paid out to your Stripe account. There is no invoice to pay and nothing to remember.

Stripe's payment processing fees are included

The 2.5% + 30c already covers Stripe's online payment processing. You will not receive a separate processing bill, and nothing is added on top of the advertised rate. Here is exactly what makes up that figure:

This is the rate for standard Australian debit and credit cards. American Express and overseas-issued cards are processed at Stripe's own higher rates, so the total on those orders is higher — our 0.75% share never changes.

What's included

Every feature is available from day one — nothing is locked behind an upgrade:

Where the money goes

Online payments are taken as Stripe direct charges on your own Stripe account. The customer's money lands in your balance, Stripe bills its processing fee to you at its actual rate for that card, and our 0.75% is collected as an application fee at the same moment. Funds are paid out to your bank on your own Stripe payout schedule — they never sit with us.

You can see the exact platform fee charged on each order in Settings > Payments.

Refunds

When you refund an order, our share of the fee on the refunded amount is returned as well — a full refund returns our full fee, and a partial refund returns a proportional share. Stripe's processing fee is not returned, which is standard across payment processors.

Cancelling

There is no contract and no lock-in. If you stop taking online orders, you stop paying us. Your account and data remain available.